When making the decision to reopen a store, Apple examines data such as local cases, near and long-term trends, and guidance from national health officials, O'Brien wrote.ĭo you work at an Apple Store that has recently reopened or is planning to reopen? If so, we want to hear from you. "Our commitment is to only move forward with a reopening once we're confident we can safely return to serving customers from our stores," Deirdre O'Brien, Apple's head of retail and people, said in a letter posted to the company's website on May 17. Apple is encouraging customers to purchase items online when possible, and said that the focus of its open stores will be on providing customer service and support through the Genius Bar.Īpple also said each store will implement safety procedures that involve social distancing, conduct temperature checks, and require customers to wear face coverings before entering. The company began with 5 stores in Alabama, Alaska, Idaho, and South Carolina, and more recently expanded to select stores in California, Colorado, Hawaii, Florida, Oklahoma, and Washington State. Apple has begun reopening some retail stores in the United States, marking the first time the tech giant has opened US stores since closing all locations outside of China indefinitely in March.
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